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Frequently Asked Questions about KidsONE and DanceONE

Table of Contents

1. I am getting an error message indicating that "a record lock bit" is set. How can I get rid of this?
2. When I start the KidsONE program, I get a message stating that a "required .dll is not found". What should I do?
3. Where can I find more information about importing data into or exporting data from my KidsONE or DanceONE program?

I am getting an error message indicating that "a record lock bit" is set.  How can I get rid of this?

Go to the KidsONE utilities menu (Start->Programs->KidsONE). Select "Clear Record Lock Bit".

When I start the KidsONE program, I get a message stating that a "required .dll is not found".  What should I do?

On certain early versions of Windows 95 a system file that is required to run KidsONE is not included.  This file is called "msvcirt.dll" and is located in the "Fonts" sub-folder in the "KidsONE" folder.  You will need to copy this file into the "KidsONE" folder.  Typically you would copy the file named msvcirt.dll from the "\Program Files\ONE Software\KidsONE\Fonts" folder to the "\Program Files\ONE Software\KidsONE" folder.  KidsONE should then start normally.

Where can I find more information about importing data into or exporting data from my KidsONE or DanceONE program?

You can always give us a call with your questions.  There is also manual with information about importing and exporting data, located in the KidsONE or DanceONE installation folder.  The name of the manual file is rdm50ug.pdf.  The installation folder would typically be on your C: drive in Program Files/ONE Software/KidsONE or DanceONE/doc.  The information about importing and exporting is located in Chapter 10 of the manual.

You can also access the manual by clicking here.

You will need to have the Adobe Acrobat Reader installed on your computer in order to read the manual.

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